Question:

I am getting an error when trying to create a Compute Ontario Training account - can you help?

(Last edited: Monday, 5 May 2025, 5:07 PM)
Answer:

The following steps should resolve the issue (if not, send us an email to help@sharcnet.ca):

  1. Go to https://training.computeontario.ca/createcotacct.php
  2. Type in your email and click submit.
  3. Check your inbox for an email from the web site.
    • Only bother with the last email received.
  4. Instead of clicking the link in that email, right-click your mouse on it and copy the link.
    • If your default browser is not the same browser as you used with step 2 then clicking will not work.
  5. Paste the link in the web browser you used in step 2 within 10 minutes of doing step 2.
  6. Now you can complete filling in the details for your account and finalize account creation.

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